Cookie Policy

www.MobileHawk.co.uk (together “www.MobileHawk.co.uk/we/us”) are committed to ensuring that your privacy is protected.
We aim to be as open and transparent as possible around the information we collect when you visit our websites, mobile site or mobile apps, including through the use of “cookies”.

This policy explains what cookies are and how we use them. It also explains the different types of cookies we use, and how you can change or delete them.

We hope that this policy helps you understand, and feel more confident about, www.MobileHawk.co.uk’s use of cookies. If you have any further queries, please contact us.

For information on how your information is collected and used by www.MobileHawk.co.uk generally, please see our Privacy Policy.

What are cookies?

Cookies are small text files they are stored by your browser onto your computer or mobile device. They are widely used in order to make websites work or work in a better, more efficient way. They can do this because websites can read and write these files, enabling them to recognise you and remember important information that will make your use of a website more convenient (eg by remembering your user preferences).

Most web browsers automatically accept cookies, but if you do not want information collected this way, there is a simple procedure in most browsers that allows you to deny or accept the cookies feature.

We work with other third party organisations to provide the services on our website. A third party is an organisation which is not hosted at the domain address in your browser when you visit our website. These third parties may also use cookies on our website and can also place cookies on your device without you visiting their website directly.

The two types of cookies we use are known as “session” cookies and “persistent” cookies. These may be cookies which we use and/or a third party uses.

Session cookies

A session cookie is used each time you visit our website to give you a session ID. We use this type of cookie to link your actions on our website and each session cookie will only last for a browser session. Each browser session will start when you open your browser window and finish when you close your browser window. After your visit to our website all session cookies are deleted. Each time you visit our website you will have a different session ID.

Persistent cookies

A persistent cookie has a longer lifetime than a session cookie and lasts for the period of time specified in the cookie (this will vary from cookie to cookie). This type of cookie will not be deleted when you close your browser window and will be activated every time you visit a website which created that particular persistent cookie.

Our cookies policy

Our cookies don’t store personal information such as your name, address or payment details. They are a strong of encrypted text which we decode, and then use to associate you with a specific account. Think of it like a special password that allows us to identify you without ever knowing your real name.
We think that cookies make life on the internet a lot easier, and they stop you having to remember every password, and they stop us having to ask you time and again for the same details.

However, we also respect your personal preferences. If you’d prefer to restrict, block or delete cookies from MobileHawk.co.uk, you can use your browser to do this. Each browser is different, so check the ‘Help’ menu of your particular browser (or your mobile phone’s handset manual) to learn how to change your cookie preferences.

Third party advertisers and other organisations may use their own cookies or other technologies to collect information about the content of our website and/or the advertisements you have clicked on. This information may be used by them to serve advertisements which they believe are most likely to be of interest to you based on content you have viewed. Third party advertisers may also use this information to measure the effectiveness of their advertisements.

We do not have access or control over the cookies placed on our website by third parties and use of their cookies is subject to their own privacy policies. We recommend that you review the privacy policies of each of our third parties and we have included details at the links below.

Cookies placed by third parties may serve different purposes. They may be strictly necessary, performance, functionality or targeting cookies.

To disable or reject third party cookies you must go to the relevant third party’s website.

ome of the business partners that may set cookies on www.MobileHawk.co.uk include:

SERVICE COOKIE NAME DESCRIPTION PRIVACY POLICY & OPT OUT OPTIONS
GOOGLE ANALYTICS _utma, _utmb, _utmc, _utmz These are cookies set by Google Analytics, which allows us to analyse visitors to the site. Google analytic cookies do no collect personal data about visitors to our website. http://www.google.com/policies/privacy/
CLOUDFLARE __cfduid In order to protect our website from security threats such as hackers and to boost its performance, we route our DNS through CloudFlare. https://www.cloudflare.com/security-policy
CLICKY WEB ANALYTICS _jsuid, first_pv_, unpoco_, no_tracky_ These are cookies set by Clicky web analytics, which allows us to analyse visitors to the site. Clicky analytics cookies do no collect personal data about visitors to our website. http://clicky.com/terms

If you ‘share’ www.MobileHawk.co.uk content with friends through social networks – such as Facebook and Twitter – you may be sent cookies from these websites. We don’t control the setting of these cookies, so we suggest you check the third-party websites for more information about their cookies and how to manage them.

Further information about cookies

If you’d like to learn more about cookies in general and how to manage them, visit aboutcookies.org.

Managing cookies

You can control which cookies you get and which you keep on your device. Unless you have adjusted your browser settings so that it will refuse our cookies, our system will issue cookies when you visit our website.

Many web browsers can be set up to ask for your prior consent before an individual cookie is set on your device. This will give you control over your cookies but naturally may interfere with your browsing experience ie if you have to accept each cookie on our website (and on other websites you visit).

You may refuse to accept our cookies on your device at any time by activating the setting on your browser which allows you to refuse cookies. We have included links below to direct you to the pages of the main web browsers sites which provide details about changing your browser settings. For information on how to control cookies on web browsers which are not included below or on other devices which you use to view our website (such as on mobile phones and other mobile devices) please refer to your user manual.

Please note that by deleting cookies or disabling future cookies you may be unable to access certain areas or features of our website and it will mean that settings such as your stored username and password may have to be reset. If you adjust your cookie settings this will also affect the other websites you visit.

All of the major browsers offer tips and guidance for managing the cookies available on your browser.

How to check cookies are enabled for PCs

Google Chrome

  1. Click on ‘Tools’ at the top of your browser window and select Options
  2. Click the ‘Under the Hood’ tab, locate the ‘Privacy’ section, and select the ‘Content settings’ button
  3. Now select ‘Allow local data to be set’

Microsoft Internet Explorer 6.0, 7.0, 8.0

  1. Click on ‘Tools’ at the top of your browser window and select ‘Internet options’ , then click on the ‘Privacy’ tab
  2. Ensure that your Privacy level is set to Medium or below, which will enable cookies in your browser
  3. Settings above Medium will disable cookies

Mozilla Firefox

  1. Click on ‘Tools’ at the top of your browser window and select Options
  2. Then select the Privacy icon
  3. Click on Cookies, then select ‘allow sites to set cookies’

Safari

  1. Click on the Cog icon at the top of your browser window and select the ‘Preferences’ option
  2. Click on ‘Security’, check the option that says ‘Block third-party and advertising cookies’
  3. Click ‘Save’

How to check cookies are enabled for Macs

Microsoft Internet Explorer 5.0 on OSX

  1. Click on ‘Explorer’ at the top of your browser window and select ‘Preferences’ options
  2. Scroll down until you see ‘Cookies’ under Receiving Files
  3. Select the ‘Never Ask’ option

Safari on OSX

  1. Click on ‘Safari’ at the top of your browser window and select the ‘Preferences’ option
  2. Click on ‘Security’ then ‘Accept cookies’
  3. Select the ‘Only from site you navigate to’

Mozilla and Netscape on OSX

  1. Click on ‘Mozilla’ or ‘Netscape’ at the top of your browser window and select the ‘Preferences’ option
  2. Scroll down until you see cookies under ‘Privacy & Security’
  3. Select ‘Enable cookies for the originating web site only’

Opera

  1. Click on ‘Menu’ at the top of your browser window and select ‘Settings’
  2. Then select ‘Preferences’, select the ‘Advanced’ tab
  3. Then select ‘Accept cookies’ option

All other browsers

Please consult your documentation or online help files.

Third-party cookies

When you visit www.MobileHawk.co.uk you may notice some cookies that are not related to www.MobileHawk.co.uk. When you visit a page that contains embedded content, for example from YouTube, you may be sent cookies from these websites.

Where can I get more information about cookies?

You can find out more information about internet advertising by visiting the following information websites:

  • www.aboutcookies.org
  • www.allaboutcookies.org
  • www.yourchoicesonline.eu
  • www.networkadvertising.org
  • Flash Cookies

We may in certain situations use Adobe Flash Player to deliver special content such as video clips or animation. To improve your user experience, Local Shared Objects (commonly known as ‘flash cookies’) are employed to provide functions such as remembering your settings and preferences. Flash cookies are stored on your terminal but they are managed through a different interface than the one provided by your web browser. This means it is not possible to manage flash cookies at browser level, in the same way you would manage cookies.

You can access Your Flash management tools from Adobe’s web site directly. The Adobe website provides comprehensive information on how to delete or disable Flash cookies – see www.adobe.com/products/flashplayer/security for further information.

Please be aware that if you disable or reject Flash cookies for our websites, you may not be able to access certain features of our websites, such as playing video content or using services that require you to sign in.