Terms and Conditions

By submitting an order via this website, you are accepting the Terms and Conditions of the www.mobilehawk.co.uk web site who are based at Unit 34, 67-68 Hatton Garden, Holborn, London EC1N 8JY, United Kingdom.

By submitting an order via a third party website by using our comparison tool you are accepting their own specific terms and conditions. We operate a mobile phone comparison site and many of our products are not sold directly. Although we do try to keep all information up to date at all times we are not responsible for any loss due to incorrect or missing information shown on our web site.

We recommend that when making a purchase you read and understand the terms and conditions of the offer. These will be presented to you by the retailer during the checkout process.

Terms and Conditions for the supply of www.mobilehawk.co.uk products.

Your details

When you register with the www.mobilehawk.co.uk web site, you will be required to choose a contact email address and password. You are responsible for all sessions and transactions taken under these details. You should keep your password safe and not disclose it to anyone. You should change it immediately if you feel it has been compromised.

If any of your details change, such as your credit card billing address, you must inform www.mobilehawk.co.uk as soon as possible. You may update your details by signing into your account on the www.mobilehawk.co.uk web site, and update the relevant section.

Where a legal age classification for an item is displayed, by submitting an order for said item, you will be confirming that you are of the legal age to view said product.

The Contract Between Us

Any contract for purchases made outside of this website will be between you and the external retailer you purchased goods from.

www.mobilehawk.co.uk are entitled to withdraw from any contract in the case of obvious errors or inaccuracies regarding the goods appearing on our web site. If an error or inaccuracy is discovered with regards to the advertised price of the goods that you have ordered before the contract is made (see (b) above) we will contact you as soon as possible by email.

Withdrawal By You From The Contract

If you are an individual and are not buying goods on behalf of a business, there are certain circumstances in which you may withdraw from the contract and these are set out here. This right to withdraw does not apply to business buyers.

You may withdraw your order for goods at any time up to the end of the twenty first working day after you have received the goods. You do not need to give www.mobilehawk.co.uk any reason for withdrawing your order nor will you have to pay any penalty.

The only circumstances in which you cannot withdraw your order are where you have taken the goods you have ordered (or the ones in relation to which you want to withdraw) out of the sealed package in which they were delivered.

Availability Of Goods You Order

www.mobilehawk.co.uk will not be obliged to offer any additional compensation for disappointment suffered.


This is as follows:-

If the goods delivered by one of our retailers are not what you ordered or are damaged or defective or the delivery is of an incorrect quantity, www.mobilehawk.co.uk shall have no liability to you.

www.mobilehawk.co.uk will not be liable to you for any indirect or consequential loss or damage arising out of any problem you notify to www.mobilehawk.co.uk under this condition and www.mobilehawk.co.uk shall have no liability to pay any money to you by way of compensation.

Nothing in this condition is, however, intended to limit any rights you might have as a consumer under applicable local law that may not be excluded nor in any way to exclude or limit www.mobilehawk.co.uk’s liability to you for any death or personal injury resulting from its negligence.
Nothing in this contract creates any right which is enforceable by any person who is not a party to the contract.

Force Majeure

www.mobilehawk.co.uk shall have no liability to you for any failure to deliver goods you have ordered or any delay in doing so or for any damage or defect to goods delivered that is caused by any event or circumstance beyond its reasonable control.


If any part of these conditions is unenforceable (including any provision in which www.mobilehawk.co.uk excludes its liability to you) the enforceability of any other part of these conditions will not be affected.


www.mobilehawk.co.uk operate a complaints handling procedure which is used to try to resolve disputes when they first arise. If you have a complaint with the www.mobilehawk.co.uk web site, please contact the our Customer Service department.

You can also post complaints to us here:

Unit 34, 67-68 Hatton Garden
Greater London
United Kingdom
T: 0203 3977 354
E: info@

Entire Agreement

These terms and conditions, together with the current www.mobilehawk.co.uk price comparison website. These terms and conditions cannot be varied except in writing signed by a director of www.mobilehawk.co.uk. In particular nothing said by any sales person on behalf of www.mobilehawk.co.uk should be understood as a variation of these terms and conditions or as an authorised representation about the nature or quality of any goods offered for sale by www.mobilehawk.co.uk. www.mobilehawk.co.uk shall have no liability for any such representation being untrue or misleading.


In these terms and conditions:-

‘www.mobilehawk.co.uk’ means www.mobilehawk.co.uk.

‘working day’ means every day of a calendar year apart from weekends and statutory and public holidays;

‘us’ means www.mobilehawk.co.uk and you together;

‘external retailer’ means other websites we link to that sell goods and

‘you’ and ‘your’ means the person ordering goods under these terms and conditions.